DIB Solutions Disclosure
INTERMEDIARY DISCLOSURE
In terms of the Financial Advisory and Intermediary Services Act (FAIS) (ACT NO 37 OF 2002) the following information must be disclosed to clients and potential clients:
Contact details
- Full Name: Dynamic Interactive Broking Solutions (DIB Solutions)
- Physical address: 699b Bodel Str. Deerness, Pretoria 0084
- Postal Address: 699b Bodel Str. Deerness, Pretoria 0084
- Telephone: 0861 000 709 Fax: 086 532 9932
- Mobile: 082 290 3623
- e-mail: jan@dibsolutions.co.za
Compliance Officer Details
- Name: Askari Compliance Services
- Contact details: 082 923 6260
Fais Ombud
- Address: Baobab House, Eastwood Office Park, Lynwood Road, Pretoria
- Postal address: PO Box 74571, Lynwood Ridge, 0040
- Office no: 012 470 9080
- Fax no: 012 348 3447
DIB Solutions is an Independent Financial Service Provider and have been in practice since 2007.
DIB Solutions has been registered to advise clients on the following business lines:
- Short term Insurance (Personal lines and Commercial)
- Long term Category B
All the DIB Solutions call centre representatives are fit and proper and have been accredited to provide advice and/or intermediary services on the products listed below. Operators not yet accredited all works under strict supervision.
- Santam Auto & General Unity Hollard
- Regent Quicksure SA Underwriters First For Women
- New National Vum CIB Senate
- Consort Absolute Virseker SA Warranties
- Etana Absa Zurich IUM
- Lynx Ibility Envirosure Smart Credit
- AC&E Western National
Insurers who received > 30% of business
- New National
- Absa
- Claims procedure: Notify the broker or the insurance company within 30 days of loss. Insurers may decline any loss if they haven’t been notified in this time frame.
- DIB Solutions does not own any percentage of issued shares directly or indirectly of any Life Assuror or Financial product provider. DIB Solutions is not an associated company of any Life Assuror or Financial product provider.
- DIB Solutions earns income from commission that the product provider pays over to the brokerage on the product purchased by its clients.
- DIB Solutions charge a monthly broker/admin fee. This is payable by the client and disclosed on the schedule of cover.
- DIB Solutions has professional indemnity cover of R5 000 000.00
- As an authorized financial services provider I/we may not request or induce in any manner a client to waive any right or benefit conferred on the client by, or in terms of any provision of the general code of conduct, or recognize, accept or act on any such waiver by a client.
- DIB Solutions has adopted a formal Conflict of Interest Policy to ensure all our valued clients receive fair and unbiased advice. A copy of this policy and our gift register is available to you on request.
- In terms of the FAIS act we are obligated to set up a complaints resolution process. Please contact our office should you whish to get more detailed information in this regard.